Delivery & Shipping

Delivery

We currently offer free delivery to customers in the United Kingdom, United States and Canada.

Your photo book is produced and fulfilled through our print and fulfilment partner. Our print partner produces and fulfils your order through its production network, with the aim of producing orders as close to your delivery address as possible. 

Estimated delivery times

Your estimated delivery date includes both the time needed to produce your photo book and the time required to deliver it. Delivery times vary depending on the product, production location, destination and shipping method.

United Kingdom: Your estimated delivery date will be shown at checkout.

United States: Your estimated delivery date will be shown at checkout.

Canada: Your estimated delivery date will be shown at checkout.

For the most accurate delivery estimate, please check the date shown at checkout after entering your delivery address.

Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where tracking is available for the shipping method used. Some shipping methods do not provide tracking.

Delivery delays

Delivery dates are estimates rather than guarantees and can occasionally be affected by production issues, carrier delays, customs processing or other circumstances outside our reasonable control.

If your order has passed its estimated delivery date and has not arrived, please contact us at:

support@thereandbackeditions.com

We'll investigate the shipment with our fulfilment partner and delivery carrier and help resolve the issue.

Customs and import charges

Any applicable charges or taxes will be shown during checkout where required.

Please note

During particularly busy periods, such as Christmas, production and delivery may take longer than usual. We recommend ordering in good time for birthdays, holidays and other important dates.